Our 100% Guarantee
We understand that you may have concerns about how your money is processed and distributed. We guarantee that we’ll maximize the impact of your donation, and we back this up in three ways:
- 100% net passthrough for all donations. We pass 100% of our donations directly to the vet clinics providing healthcare services to animals in need, less the credit card processing fees charged by Stripe, who currently charges us 2.9% plus 30 cents per transaction. We cover our own operating expenses separately, when donors optionally include a Tip for Wagstarter.
- 100% vet clinic collaboration. We accept cases only if they’re verified veterinary facilities operated by licensed veterinarians. This ensures no unscrupulous individuals create false or misleading calls for help. As vets, we “vet” everyone so you don’t have to.
- 100% transparency of all finances, donation flow, and performance indicators. At any time, you can check our Transparency reports to see full, open-book details of how we’re doing. You can follow every dollar in and out of Wagstarter, and follow every number that indicates Wagstarter’s business health.
With our 100% commitment, you can give with confidence that your money is going directly to help an animal in need — without any detours along the way.